Data – Networking | Future Bound IT

The backbone of your organisation

Your network is the beating heart of your organisation. We have many years of experience helping organisations transition to and adopt new technology. Our expertise lies with data networking and unified communications infrastructures.

Our value-add lies in our inherent flexibility and the willingness to understand that although technology moves at a fast rate there’s never a quick fix, that’s why we believe in building relationships that allow us to create custom solutions and support services that stand the test of time.

Our service desk and IT support services are bespoke to your businesses individual needs

A Service Desk does more than just make sure IT services are being delivered; it manages the various lifecycles of systems used to provide critical information flow by utilising ITIL good practices.

We can deliver IT support for SME and enterprise networks across varying sectors specialising in legal and finance and working with the agility needed for digital transformation. We are an HCSA supplier.

We provide an initial technology assessment for enterprise networks of IT and communications infrastructure and advise on the next best steps forward before designing an appropriate solution for your company that isn’t just one size that fits all.

We offer a tiered IT subscription-based support service for SME organisations (bronze, silver and gold) with both remote and onsite engineering capabilities.

In Q2 of 2025, we are introducing an IaaS Virtual Data Centre for SME and Enterprise law firms with dedicated DC engineering support.

Working with our engineering resource partner, our highly skilled engineering and support teams provide 24/7 coverage if required, using enterprise-class tools and systems that are scalable to demand. We can support small to enterprise-level networks including organisations with a global presence.

We use industry-leading ITIL processes and procedures, working with your KPIs, and working with you to develop a robust SLA (service level agreement) that meets your business needs.

Data Networking and Unified Communications

We have many years of experience working with Cisco environments and specialise in Poly video conferencing projects. Our engineering and network installation services are scalable and designed to meet SME and enterprise-level requirements when needed. Our advanced engineering services are data centre-ready and via our engineering resource partner.

Your business is our priority and we deliver simple solutions that solve big problems allowing you to adapt to challenges and prepare for tomorrow. We are a community-focused organisation and aim to help small businesses remain resilient in these challenging times offering enterprise-grade technology to improve networking, communications and journeys to the cloud. Our core business focuses on routing, switching, and wireless networks.

Benefits

Single point of contact for IT incidents and Service Requests.
Highly scalable and responsive service to meet any demand either predicted or otherwise.
Reduce IT support costs and rapid incident resolution.
Increase return on investments. to meet even the most complex need to deploy scalable advanced technology.
IT Service Desk for enterprises and SMEs.
Subscription-based IT support for SMEs.
Supporting the computing environment; Physical and Virtual Servers, Laptops, Netbooks and Ultrabooks, Desktops and Thin Clients, Printing and Scanning Devices, Mobiles and Tablets, Endpoint and Server Monitoring, patches, feature testing, audits, installation, troubleshooting and solution design.
Cisco-accredited network and service desk engineers.
On-demand engineering same-day or next-day engineering support including weekends for IT emergencies.

Our Client Experiences

“Through an open and productive partnership with Future Bound IT, we have found a scalable solution: a paired down mobile application to deliver the information and communications services needed, managing the required data as automated background tasks. Designs for this mobile app have been created by our team and are ready to be built and put to use for the community.”

Leo Alvarado

“John and his team are very knowledgeable about the products that we use and always available to resolve problems, enabling us to concentrate on our core business without worrying about IT issues – I would definitely recommend them”