Networking | Future Bound IT

The backbone of your organisation

Your network is the beating heart of your organisation. We have many years of experience helping organisations transition to and adopt new technology. Our expertise lies with Cisco and Microsoft infrastructures. Our value-add lies in our inherent flexibility and the willingness to understand that although technology moves at a fast rate there’s never a quick fix, that’s why we believe in building relationships that allow us to create custom solutions and support services that stand the test of time.

Our service desk is bespoke to your businesses individual needs

A Service Desk does more than just making sure IT services are being delivered; it manages the various lifecycles of systems used to provide critical information flow by utilising ITIL good practices.

we can deliver support for networks large and small and across varying sectors. by providing an initial technology assessment of your infrastructure and advise on the next best steps forward before designing an appropriate solution for your company that isn’t just one size that fits all.

We understand that when it comes to IT, no two networks are ever the same. Our highly skilled Cisco accredited engineering and support teams provide 24/7 coverage if required, using enterprise-class tools and systems that are scalable to demand.

We use Industry leading ITIL processes and procedures as well as working to your own individual KPIs and working with you to develop a robust SLA agreement that meets your business needs.

Data Networking

We have many years of experience working with Cisco environments, focusing on small to mid-organisations but always able to scale upwards to meet enterprise-level requirements when needed. Your business is our priority and we deliver simple solutions that solve big problems allowing you to adapt to challenges and prepare for tomorrow. We are a community-focused organisation and aim to help small businesses remain resilient in these challenging times offering enterprise-grade technology to improve networking, communications and journeys to the cloud. Our core business focuses on routing, switching and wireless networks.

Benefits

Single point of contact for IT incidents and Service Requests.
Highly scalable and responsive service to meet any demand either predicted or otherwise.
Reduce IT support costs and rapid incident resolution.
Increase return on investments. to meet even the most complex need to deploy any complex Highly customisable service
Virtual IT Service Desk services delivered from Service Operation Centres in the UK and US.
Supporting the computing environment; Physical and Virtual Servers, Laptops, Netbooks and Ultrabooks, Desktops and Thin Clients, Printing and Scanning Devices, Mobiles and Tablets, Application Support and Distribution, Endpoint and Server Monitoring.
Cisco accredited network and service desk engineers
Reactive engineering same day or next day engineering support including weekends for IT emergencies

Our Client Experiences

“Through an open and productive partnership with Future Bound IT, we have found a scalable solution: a paired down mobile application to deliver the information and communications services needed, managing the required data as automated background tasks. Designs for this mobile app have been created by our team and are ready to be built and put to use for the community.”

Leo Alvarado

“John and his team are very knowledgeable about the products that we use and always available to resolve problems, enabling us to concentrate on our core business without worrying about IT issues – I would definitely recommend them”